K - 15.5mm
L - 16.3mm
N - 17.1 mm
All our cartilage jewellery has been specifically designed for cartilage piercings. The pin is round and 0.9mm thick with a threaded end that closes with a petite screw on nut. Please confirm with your local piercer before changing your cartilage jewellery.
Packaging and Delivery
All of our jewellery is beautifully packaged in a velvet grey pouch and accompanied by information cards. It is delivered using a secure, swift service. All orders will require a signature on delivery.
Deliveries within South African are charged at a rate of R90-R165 and all orders are dispatched using Dawn Wing Courier. If an order is returned to us due to the postal or courier service not being able to complete the delivery for any reason, the customer will be responsible for the repeat delivery costs.
Subject to availability of the item ordered, we aim to dispatch within 7-10 working days of purchase. If the item is readily available and in stock we will dispatch within 48 hours. Between Christmas and the New-Year, any order placed will be delayed in production until the New-Year as the studio is closed over this time.
Any items of jewellery ordered from our website can be returned unworn and in its original packaging, accompanied by completed returns form, within 7 calendar days for a store credit, however, your return does not include any delivery costs. Please email us on andrea@amavidesign to arrange any exchanges or returns.
We will not accept returns on any items of jewellery that have been worn, have had their security tags removed, or are not in their original packaging. Due to hygiene reasons we do not accept returns on earrings.
Bespoke or customized items cannot be returned or exchanged under any circumstances.
Within South Africa, all jewellery must be returned via Dawn Wing Courier, at the expense of the customer. We will not accept responsibility for the non-arrival of returned items that were sent by any means other than those stated above.
Delivery charges of the original order will not be refunded.
Customers are advised t o please inspect their purchases on receipt, before removing any tags or disposing of any packaging, and to please inform us of any breakages or defects via email (firstname.lastname@example.org) within 48 hours of receipt of the items.
Faulty items will only be accepted by us if the items were delivered to the customer damaged, or if a manufacturing fault arises within 60 days of receipt. The faulty/damaged items will be inspected and assessed at the studio where an outcome will be decided on, taking fair wear and tear into account. After assessment, items may be repaired where repair is possible.
In the instance that a ring is ordered in the incorrect size, re-sizing the ring will incur a charge and in some instances, due to the type of setting and stone used, we cannot guarantee that the ring can be re-sized. Please be aware that re-sizing a ring is a significant exercise and the associated costs may be in excess of the original purchase price of the ring.
We do offer a service for items of AMAVI design jewellery to be professionally cleaned, re-plated or where possible repaired at a charge. Please contact us directly for assessment and a quote on charges involved.
We reserve the right to cancel a transaction between ourselves and the customer for the following reasons:
- as we only source very limited amounts of the materials we use, we may have insufficient materials to make an item that has been popular.
- one or more of the items the customer ordered was listed with an incorrect price due to a typing error.
If we do cancel an order, the customer will be notified by email or telephone, and the customer’s credit card will be re-credited as soon as possible. We will not be obliged to offer any additional compensation for disappointment suffered.